Privacy policy

This policy explains what personal information West Norfolk Sewage Treatment Services collects, how we use it, and the choices available to you.

Who we are

West Norfolk Sewage Treatment Services provides package plant servicing, septic surveys, emptying, and repairs across West Norfolk. Our address is Unit 4, Hardwick Industrial Estate, King's Lynn, PE30 4NG.

Information we collect

We may collect your name, email address, telephone number, property address, and details you share about your plant, septic tank, or drainage concerns when you contact us or book a visit.

We also collect limited technical information when you visit our website, such as browser type and pages viewed, to help us understand how the site is used.

How we use your information

We use your information to respond to enquiries, arrange plant services or septic surveys, carry out the work, and communicate with you about your property.

We do not sell your personal information. We only share data where necessary to operate our business, comply with the law, or with providers who support our website under appropriate confidentiality obligations.

How long we keep information

We keep personal information only for as long as needed for the purposes above, including any legal, accounting, or reporting requirements.

Your rights

Under UK data protection law, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. You may also lodge a complaint with the Information Commissioner's Office.

To exercise your rights, email hello@westnorfolksewagetreatment.co.uk or call 01553 123456.

Contact

For privacy questions, email hello@westnorfolksewagetreatment.co.uk or call 01553 123456, or write to us at Unit 4, Hardwick Industrial Estate, King's Lynn, PE30 4NG.